SHINE Program

OSHINE logoctober means Open Enrollment

Open Enrollment is from October 15-December 7, 2019 for changes to your plans in 2020.

SHINE Pre-Enrollment Forms:

To prepare for your SHINE appointment, click here to download and print the Pre-Enrollment SHINE form. Have your form filled out and ready for your SHINE counselor.


The SHINE (Serving the Health Information Needs of Everyone) Program provides health insurance information, assistance, and counseling to Medicare beneficiaries of all ages and others who have questions about insurance and public benefit programs.

SHINE Program staff and a network of certified volunteer counselors provide information about Medicare, Medigap, MassHealth, prescription drug programs, and other health assistance programs. Medicare plans change every year. Review your options…SHINE Can Help!

Counseling and assistance is provided free of charge. Contact at HESSCO at (781) 784-4944 to be connected with a counselor.

To keep them abreast of the latest information, volunteer SHINE counselors receive ongoing training and supervision from HESSCO’s SHINE Program Director.