Age Well

Join the HESSCO Team!

Since 1977 HESSCO (Health and Social Services Consortium, Inc.) has coordinated care services and provided support, information and referral for older adults, individuals living with a disability and their caregivers and families in the Massachusetts towns of Canton, Dedham, Foxborough, Medfield, Millis, Norfolk, Norwood, Plainville, Sharon, Walpole, Westwood and Wrentham. HESSCO is located conveniently off Route 1N on the Sharon/Walpole line with ample, free parking.

HESSCO is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates from diverse backgrounds to apply. 

Come join a team dedicated to helping consumers and families find the care and services they need to Age Well in the community.

Benefits: (for Full-Time positions) which begin on the first day of employment include:

  • Health, dental, life and long-term disability insurance
  • Health reimbursement and flexible spending accounts
  • Retirement savings plan
  • 2 weeks vacation first year, 3 personal days, 11 holidays and 15 sick days first year
  • Mileage reimbursement
  • Flexible four-day work week for some positions

How to Apply: Send a resume and detailed cover letter describing your experience and qualifications to:

Personnel
HESSCO
One Merchant Street
Sharon, MA 02067
nrichendollar@hessco.org

CURRENT OPENINGS

Administrative Assistant/Receptionist

 HESSCO seeks a full time (37.5 hours/week) Administrative Assistant/Receptionist to provide administrative/office support functions to the agency departments and maintain the efficiency of the switchboard operations.

Duties and Responsibilities:

  • Performs administrative duties and general office functions including scanning of documents, faxing, mailings, and ordering of supplies.
  • Performs data entry into client database software, creates and maintains Excel spreadsheets, Word Documents, develops forms and transforms documents to fillable PDF using Adobe software.
  • Provides receptionist and switchboard duties daily as assigned. Screens, answers and transfers phone calls.
  • Maintains filing systems as assigned.
  • Maintains inventory of office supplies, department forms and documents.  Responsible for ordering supplies, application forms and documents for various departments.
  • Responds to and resolves administrative inquiries and questions.
  • Performs general office functions such as assisting Office Manager when needed on project and assists all departments with office support as assigned.
  • Other related duties as assigned.

Qualifications:

  • Minimum of two years of relevant experience in administrative/office support work required including maintaining files, scanning and mailing, ordering supplies required.
  • Switchboard/customer service experience required.
  • Proficient in Microsoft Office Suite or related software and Adobe software. Minimum typing skill of 60 wpm.
  • Experience in data base system preferred.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and flexibility to accept changing priorities.

Salary: $30,000

CARE MANAGER

HESSCO is recruiting to fill the role of Care Manager FULL-TIME (37.5 hours per week).

The Home Care Program helps older adults, and individuals with a disability live safely and with independence while aging in place. The role of the Care Manager is to insure that individuals receive the most appropriate long-term care services in the proper setting based upon their individual needs. The Care Manager works cooperatively, coordinating service plans, and maintaining ongoing communication with the consumer, caregivers, informal and formal supports.

Essential Functions:

  1. Conduct in-person needs assessments; identify issues/problems, which inhibit secure independent living.
  2. Coordinate and communicate service plan and changes to appropriate community services.
  3. Develop and implement care plans based on assessment, guidelines and consumer needs.
  4. Participate in interdisciplinary meetings with clinical staff to determine appropriate level of care.
  5. Ensure consumers have access to public benefits, community resources and long-term care services.
  6. Conduct home visits according to the guidelines established.
  7. Conduct periodic reassessments to determine appropriateness of the service plan.
  8. Initiate, authorize and monitor service plans to effectively assist consumers to maintain independent living.
  9. Responsible for the management of consumer information in database system.
  10. Comply with documentation standards to uphold compliance regulations set forth by regulatory agencies and agency policies, procedures and practices.
  11. Assist in phone coverage to support consumer inquiries.
  12. Work collaboratively with informal and formal supports, vendors and other community agencies.
  13. Attend and contribute to regular agency meetings and statewide trainings.
  14. Participate in professional development.
  15. Perform other duties as assigned by supervisor.

Qualifications:

  1. Bachelor’s degree required (social work, human services, psychology, sociology, or related field).
  2. 1-2 years of customer service or relevant work experience preferred but not required.
  3. Ability to effectively communicate in-person, by telephone and in writing
  4. Proficiency in Microsoft Office, Excel, Word; adept to learning new software programs.
  5. Self-starter, able to prioritize, meet deadlines and manage time effectively. Flexibility to accept changing priorities.
  6. Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.
  7. Valid driver’s license and reliable transportation required for travel.

Excellent benefits which begin on first day of employment.  Salary $32,400 per year.

PER DIEM PART TIME CARE MANAGER

 The Per Diem Care Manager (PDCM) conducts home visits in the HESSCO service area to assess and evaluate elder’s eligibility for the State Home Care Program as well as other community resources.  The role of the Care Manager is to insure that individuals receive the most appropriate long-term care services in the proper setting, based upon their individual needs.

The PDCM will be assigned on an as needed basis for case management, assessments and documentation.  Flexible work hours are available.

Essential Functions:

  1. Conduct home visits to assess and evaluate elders to determine eligibility; identify issues/problems, which inhibit secure independent living.
  2. Coordinate and communicate service plan and changes to appropriate community services.
  3. Develop and implement care plans based on assessment, guidelines and consumer needs.
  4. Participate in interdisciplinary meetings with clinical staff to determine appropriate level of care.
  5. Ensure consumers have access to public benefits, community resources and long-term care services.
  6. Conduct home visits according to the guidelines established.
  7. Conduct periodic reassessments to determine appropriateness of the service plan.
  8. Initiate, authorize and monitor service plans to effectively assist consumers to maintain independent living.
  9. Responsible for the entry and management of consumer information in database system.
  10. Comply with documentation standards to uphold compliance regulations set forth by regulatory agencies and agency policies, procedures and practices.
  11. Assist in phone coverage to support consumer inquiries.
  12. Work collaboratively with informal and formal supports, vendors and other community agencies.
  13. Attend and contribute to regular agency meetings and statewide trainings, as assigned.
  14. Participate in professional development, as assigned.
  15. Perform other duties as assigned by supervisor.

Qualifications:

  1. Bachelor’s degree required (social work, human services, psychology, sociology, or related field).
  2. 1-2 years of home care, customer service or relevant work experience preferred but not required.
  3. Ability to effectively communicate in-person, by telephone and in writing
  4. Proficiency in Microsoft Office, Excel, Word; adept to learning new software programs.
  5. Self-starter, able to prioritize, meet deadlines and manage time effectively. Flexibility to accept changing priorities.
  6. Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.
  7. Valid driver’s license and reliable transportation required for travel.