Age Well

Join the HESSCO Team!

Since 1977 HESSCO (Health and Social Services Consortium, Inc.) has coordinated care services and provided support, information and referral for older adults, individuals living with a disability and their caregivers and families in the Massachusetts towns of Canton, Dedham, Foxborough, Medfield, Millis, Norfolk, Norwood, Plainville, Sharon, Walpole, Westwood and Wrentham. HESSCO is located conveniently off Route 1N on the Sharon/Walpole line with ample, free parking.

HESSCO is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates from diverse backgrounds to apply. 

Come join a team dedicated to helping consumers and families find the care and services they need to Age Well in the community.

Benefits: (for Full-Time positions) which begin on the first day of employment include:

  • Health, dental, life and long-term disability insurance
  • Health reimbursement and flexible spending accounts
  • Retirement savings plan
  • 2 weeks vacation first year, 3 personal days, 11 holidays and 15 sick days first year
  • Mileage reimbursement
  • Flexible four-day work week for some positions

How to Apply: Send a resume and detailed cover letter describing your experience and qualifications to:

Human Resources
HESSCO
One Merchant Street
Sharon, MA 02067
nrichendollar@hessco.org

CURRENT OPENINGS

CLINICAL ASSESSMENT AND ELIGIBILITY ADMINISTRATIVE ASSISTANT

The Clinical Assessment and Eligibility Department (CAE) helps individuals by providing nursing assessments following Mass Health Regulations for consumers in the community and nursing facilities. The goal is for the consumer to age in place in the least restrictive setting and a safe environment.

HESSCO seeks a full-time (37.5 hours/week) CAE Administrative Assistant to track and set up waivers and nursing facility Mass Health screens, as well as documentation required for the assessments.  The AA will follow the Mass Health regulations and standard policies for the department for the best outcome of the consumer.

Duties and Responsibilities:

  1. Develop relationships and Communicate with area Nursing Facilities and Family to coordinate requests and documentation required for a Mass Health Screen.
  2. Review Mass Health status to assess ability to complete Nursing Facility screen.
  3. Document and record all information in electronic file and other filing systems
  4. Prepare and provide appropriate documents to Mass Health and responsible parties.
  5. Comply with documentation standards to uphold compliance regulations set forth by regulatory agencies and agency policies, procedures and practices.
  6. Work collaboratively with informal and formal supports, vendors and other community agencies.
  7. Attend and contribute to regular agency meetings and statewide trainings, as assigned.
  8. Participate in professional development, as assigned.
  9. Work collaboratively and assists with special projects within the department and agency
  10. Perform other duties as required.

Qualifications:

  1. Minimum of two years of relevant experience in administrative/office support work required including maintaining files, scanning and mailing.
  2. Experience in Customer service
  3. Proficient in Microsoft Office Suite or related software. Minimum typing skill of 60 wpm.
  4. Ability to communicate effectively, verbally and in writing, with a high level of diplomacy and confidentiality.
  5. Experience in client data base system preferred.
  6. Excellent interpersonal and customer service skills.
  7. Excellent organization skills and attention to detail.
  8. Ability to manage multiple priorities and tasks in busy office setting.

CARE MANAGER

HESSCO is recruiting to fill the role of Care Manager FULL-TIME (37.5 hours per week).

The Home Care Program helps older adults, and individuals with a disability live safely and with independence while aging in place. The role of the Care Manager is to insure that individuals receive the most appropriate long-term care services in the proper setting based upon their individual needs. The Care Manager works cooperatively, coordinating service plans, and maintaining ongoing communication with the consumer, caregivers, informal and formal supports.

Essential Functions:

  1. Conduct in-person needs assessments; identify issues/problems, which inhibit secure independent living.
  2. Coordinate and communicate service plan and changes to appropriate community services.
  3. Develop and implement care plans based on assessment, guidelines and consumer needs.
  4. Participate in interdisciplinary meetings with clinical staff to determine appropriate level of care.
  5. Ensure consumers have access to public benefits, community resources and long-term care services.
  6. Conduct home visits according to the guidelines established.
  7. Conduct periodic reassessments to determine appropriateness of the service plan.
  8. Initiate, authorize and monitor service plans to effectively assist consumers to maintain independent living.
  9. Responsible for the management of consumer information in database system.
  10. Comply with documentation standards to uphold compliance regulations set forth by regulatory agencies and agency policies, procedures and practices.
  11. Assist in phone coverage to support consumer inquiries.
  12. Work collaboratively with informal and formal supports, vendors and other community agencies.
  13. Attend and contribute to regular agency meetings and statewide trainings.
  14. Participate in professional development.
  15. Perform other duties as assigned by supervisor.

Qualifications:

  1. Bachelor’s degree required (social work, human services, psychology, sociology, or related field).
  2. 1-2 years of customer service or relevant work experience preferred but not required.
  3. Ability to effectively communicate in-person, by telephone and in writing
  4. Proficiency in Microsoft Office, Excel, Word; adept to learning new software programs.
  5. Self-starter, able to prioritize, meet deadlines and manage time effectively. Flexibility to accept changing priorities.
  6. Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.
  7. Valid driver’s license and reliable transportation required for travel.

Excellent benefits which begin on first day of employment.  Salary $32,400 per year.

PER DIEM PART TIME CARE MANAGER

 The Per Diem Care Manager (PDCM) conducts home visits in the HESSCO service area to assess and evaluate elder’s eligibility for the State Home Care Program as well as other community resources.  The role of the Care Manager is to insure that individuals receive the most appropriate long-term care services in the proper setting, based upon their individual needs.

The PDCM will be assigned on an as needed basis for case management, assessments and documentation.  Flexible work hours are available.

Essential Functions:

  1. Conduct home visits to assess and evaluate elders to determine eligibility; identify issues/problems, which inhibit secure independent living.
  2. Coordinate and communicate service plan and changes to appropriate community services.
  3. Develop and implement care plans based on assessment, guidelines and consumer needs.
  4. Participate in interdisciplinary meetings with clinical staff to determine appropriate level of care.
  5. Ensure consumers have access to public benefits, community resources and long-term care services.
  6. Conduct home visits according to the guidelines established.
  7. Conduct periodic reassessments to determine appropriateness of the service plan.
  8. Initiate, authorize and monitor service plans to effectively assist consumers to maintain independent living.
  9. Responsible for the entry and management of consumer information in database system.
  10. Comply with documentation standards to uphold compliance regulations set forth by regulatory agencies and agency policies, procedures and practices.
  11. Assist in phone coverage to support consumer inquiries.
  12. Work collaboratively with informal and formal supports, vendors and other community agencies.
  13. Attend and contribute to regular agency meetings and statewide trainings, as assigned.
  14. Participate in professional development, as assigned.
  15. Perform other duties as assigned by supervisor.

Qualifications:

  1. Bachelor’s degree required (social work, human services, psychology, sociology, or related field).
  2. 1-2 years of home care, customer service or relevant work experience preferred but not required.
  3. Ability to effectively communicate in-person, by telephone and in writing
  4. Proficiency in Microsoft Office, Excel, Word; adept to learning new software programs.
  5. Self-starter, able to prioritize, meet deadlines and manage time effectively. Flexibility to accept changing priorities.
  6. Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.
  7. Valid driver’s license and reliable transportation required for travel.

PER DIEM (PART TIME) PROTECTIVE SERVICE WORKER

The HESSCO Elder Services Protective Service Program provides short-term, crisis intervention to older adults who need services necessary to prevent, eliminate, or remedy the effects of physical, sexual, emotional abuse, caregiver neglect, financial exploitation, and self-neglect.

The Per Diem, Part time, Protective Service Worker will be assigned on an as needed basis to assess allegations of abuse to establish a basis for services along with conducting in person intakes, home visits, investigations, service planning, and crisis intervention.

 Essential Functions:

  1. Receive and assess reports of potential abuse, neglect, financial exploitation and self-neglect.
  2. Establish trusting non-threatening relationships with referred consumers.
  3. Responds to emergency/rapid situations when necessary, utilizing direction of supervisory staff.
  4. Conducts timely and comprehensive investigations and assessments, accessing collateral contacts and writing required reports with regulatory citations.
  5. Monitor ongoing risk and efficacy of service plans
  6. Conducts in-person interviews and home visits,
  7. Participate in interdisciplinary meetings with clinical staff to determine appropriate level of care.
  8. Responsible for the management of consumer information in database system.
  9. Refer and arrange geriatric therapies and clinical assessments for consumers as needed.
  10. Coordinate and communicate service plan needs and changes to providers and community partners.
  11. Knowledge of government benefits, behavioral health resources and long-term care supports.
  12. Comply with documentation standards to uphold compliance regulations set forth by the Executive Office of Elder Affairs.
  13. Conduct outreach and training to stakeholders.
  14. Work collaboratively with informal and formal supports, vendors and other community agencies.
  15. Attend required agency meetings and statewide trainings.
  16. Provide night and weekend on-call coverage, as assigned
  17. Perform other duties as assigned.

Qualifications:

  1. Masters of Social Work or related field from accredited college or university, preferred. Bachelor’s   degree from accredited college or university with required experience.
  2. 1-2 years of case management, behavioral health interventions and/or crisis intervention required.
  3. Strong interpersonal and communication skills, including verbal, written and presentation required.
  4. Proficiency in Microsoft Office, Excel, Word; adept to learning new software programs.
  5. Self-starter, able to prioritize, meet deadlines and manage time effectively.
  6. Candidate will possess strong work ethic with a high level of integrity and good interpersonal skills.
  7. Valid driver’s license, and reliable transportation required for travel.