Your involvement is essential to our success! Help HESSCO make a difference for consumers in South Norfolk County. We are a vital link for area elders, individuals living  with a disability and their caregivers in support of safe and independent living at home.



HESSCO provides support for elders and those who care for them. Services include but are not limited to: home care services, caregiver support, nutrition and nutrition counseling, information and referral, money management and more.



Sign up for our newsletter to stay abreast of the latest events at HESSCO and in the South Norfolk County region. Visit our blog page where an updated calendar will be posted - offering details of important dates to remember.


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Direct Care Professionals Award

By |December 26th, 2019|

HESSCO recognizes Alicia George from Best of Care as an outstanding home health aide.

Alicia is committed to providing exceptional quality care. She has established great relationships with her consumers. Alicia dedicates her time making sure her clients are well cared for. She is very detail oriented and has a great way of alleviating their concerns. Alicia is beloved by many and really makes a difference each day.

For her on-going dedication, compassion and commitment. Please join us in congratulating Alicia on receiving the HESSCO Outstanding Direct Care Professionals Award!

Direct Care Professionals Award

By |December 19th, 2019|

HESSCO recognizes Karen Guinen from Multicultural Home Care as an outstanding home maker.

Karen has developed great relationships with her consumers.
She provides exceptional home making services while engaging her consumers in conversation. Karen is an outstanding listener and companion who puts people at ease. She has a gift for really connecting with her consumers. Karen has greatly improved the quality of life for many.

For her on going dedication, compassion and commitment, please join us in congratulating Karen on receiving the HESSCO Outstanding Direct Care Professionals Award!

By |December 18th, 2019|

HESSCO recognizes Shaneyka from Anodyne Homemaker Services as an outstanding home health aide.

Shaneyka has developed great relationships with her consumers. She is extremely reliable, compassionate and dependable.
Shae goes above and beyond for her consumers including buying a white-board to keep her consumers informed of daily meals, schedules and expected visitors. Shae is very attentive and takes extra care of her consumers. She has greatly improved the quality of life for many.

For her on going dedication, compassion and commitment, please join us in congratulating Shaneyka on receiving the HESSCO Outstanding Direct Care Professionals Award!

By |December 17th, 2019|

HESSCO recognizes Enive from Anodyne Homemaker Services as an outstanding home health aide.

Enive has developed meaningful long term trusting relationships with her consumers.
She has brought a lot of joy to her consumers by going above and beyond to be sure they are well cared for and comfortable. Enive is very thoughtful and caring and enjoys assisting people.

For her on-going dedication, compassion and commitment, please join us in congratulating Enive on receiving the HESSCO Outstanding Direct Care Professionals Award!

By |December 17th, 2019|

HESSCO recognizes Deusa Kirwin from Advanced Home Care Services as an outstanding home health aide.

Deusa has developed great relationships with her consumers. She is extremely attentive to their cultural needs and special requests. Deusa goes above and beyond for her consumers including preparing the types of foods they like from their childhood. Deusa always listens to stories about extended family and treasured memories. She has a gift for making the clients feel comfortable with her presence and her daily assistance. She has greatly improved the quality of life for many.

For her on going dedication, compassion and commitment, please join us in congratulating Deusa Kirwin on receiving the HESSCO Outstanding Direct Care Professionals Award!

November is National Family Caregiving Month

By |November 18th, 2019|

           Family Caregiver Specialist

Haley Stansberry is the Family Caregiver Specialist at HESSCO. She provides practical tips and resources for caregivers. Haley embraces the mission of HESSCO which is to help older adults and individuals living with disability remain safe and independent at home for as long as possible.

Haley meets with people by visiting them at their home, with family members or at the office. She listens to each person’s unique situation and develops an individualized assessment plan with action items. She provides detailed information about local support groups, counseling, workshops, on-line webinars, educational events and virtual support groups.  A contingency caregiving plan is also developed, in case something unexpected should arise. The HESSCO Family Caregiver Support Program is available at no cost to the caregiver and there are no income requirements.

Nutrition Program Upgrades

By |November 8th, 2019|

HESSCO Elder Services is pleased to announce that it was able to make several upgrades to its nutrition programs in Dedham, Medfield, Millis, Walpole, Westwood. Through the generosity of the Foundation for MetroWest, HESSCO received funds from the Alleviating Hunger and Homelessness grant. Through this grant HESSCO purchased digital, infrared thermometers, and lightweight food transport containers so each site has state of the start food safety equipment. In addition, at the lunch program within the Community Center at O’Neil Drive in Dedham, HESSCO purchased a new stove and refrigerator in collaboration with the upgrades to the kitchen that the Dedham Housing Authority made. In addition to these equipment upgrades, the MetroWest Hunger Relief Fund provided funds for HESSCO to purchase food for its nutrition programs.  HESSCO invites seniors to dine at the O’Neil Drive Community Center Monday through Friday at 11:00 as part of its meal program. To reserve your spot for lunch call 781-329-5183. Visit our website to find the location of the community dining program in your town.

If interested in volunteering at any HESSCO nutrition program, please contact Susan at 781-784-4944 x251 or

About Foundation for MetroWest
Established in 1995, the Foundation for MetroWest is the only community foundation serving the 33 cities and towns in the region. We promote philanthropy in the region, help donors maximize the impact of their local giving, serve as a resource for local nonprofits and enhance the quality of life for all our residents. Since inception, the Foundation has granted $15 million to charitable organizations and currently stewards more than $22 million in charitable assets for current needs and future impact.  To learn more, please visit or call 508-647-2260.

First Stop ASAP

By |June 27th, 2019|


There are literally hundreds of listings for elder care resources. The good news is we are quite fortunate to have so many options. The bad news, however, is knowing where to start and determining what services are the right fit for you. Your designated ASAP could help. An ASAP, or Aging Services Access Point, is just that…a Point of Access to available Aging Services. There are 26 ASAPs, covering every city and town in Massachusetts. These are private, non-profit, state-designated agencies under contract with the Massachusetts Executive Office of Elder Affairs to provide seniors and caregivers with access to a variety of programs and services.

Trained Information and Referral (I&R) Specialists as well as Options Counselors are available, free of charge, to field calls. I&R Specialists ask questions to assess the callers’ needs. They aim to help the caller understand their situations and empower them to make informed decisions about possible solutions. They have a vast knowledge of available resources, as well as the cost and qualifying criteria associated with the services. They conduct preliminary screenings to determine eligibility for subsidized home care, family caregiver support, and/or home delivered meals. The caller will be asked questions about their age, physical limitations, diagnoses and income. If a caller is seeking more than a phone call, Options Counselors are available to provide a more in depth 1:1 phone or in person meeting.

After the initial call, a meeting is scheduled for an intake assessment. From there, the senior has a Care Manager who helps coordinate their service plan and is their go-to person if their needs change. At any point in the process, referrals to other agencies can be made, in lieu of or in addition to, ASAP services. Each ASAP researches and maintains a directory of reputable community resources and are able to guide callers in the appropriate direction. ASAPs subscribe to the “no wrong door policy” and assist individuals living with a disability by directing them to appropriate agencies.

To reach the Aging Services Access Point that serves your city or town, call 1-800-AGE-INFO or visit


This article was submitted by Debbie Fradkin, Community Relations Manager, HESSCO, the ASAP covering South Norfolk County, and may be reached at 781-784-4944 or

June 15th is World Elder Abuse Awareness Day (WEAAD)

By |June 13th, 2019|

World Elder Abuse Awareness Day (WEAAD) was launched on June 15, 2006 by the International Network for the Prevention of Elder Abuse and the World Health Organization at the United Nations. The purpose of WEAAD is to provide an opportunity for communities around the world to promote a better understanding of abuse and neglect of older people by raising awareness of the cultural, social, economic and demographic processes affecting elder abuse and neglect. In addition, WEAAD is in support of the United Nations International Plan of Action acknowledging the significance of elder abuse as a public health and human rights issue. In a society that values the just treatment of all people, WEAAD reminds us that elder abuse has implications for all of us, and so it’s important to find the right solutions to it. WEAAD is a call-to-action for society’s individuals, organizations, and communities to educate each other on how to identify, address and prevent abuse so we can all do our part to support everyone as we age.

We need everyone to educate each other about the impact of elder abuse and the pervasiveness of ageism (biases against older people) in our culture. We all deserve to lead happy lives, free from abuse as we age. Through community outreach and statewide engagement, we can raise this social issue to a worldwide priority that must be addressed and prevented. Take action today!

Below is a useful guide regarding falling victim to scams.  Print it out and keep it handy as a reminder.

Protecting Our Communities From Scams


Source: USC Center on Elder Mistreatment

Don’t Get Left Out in the…Heat

By |June 10th, 2019|

Official “summer” is just around the corner, but the warmer weather is already upon us. The risk of dehydration and heat exhaustion is real, especially for the elderly.  Below are some tips to stay cool as well as a link to an updated list of local cooling centers.  If you don’t have air conditioning, don’t hesitate to take advantage of these resources.  And as always, check on elderly family, friends and neighbors.

Tips to Stay Cool

Slow down, avoid strenuous activity.  Do not try to do too much on a hot day.

  • Wear lightweight, loose-fitting, light-colored clothing.  Light colors will reflect heat and sunlight and help maintain normal body temperature. Protect your face with a wide-brimmed hat.
  • Drink plenty of water regularly and often, even if you do not feel thirsty. Attempt to stay hydrated.
  • Limit intake of alcoholic beverages.  They can actually dehydrate your body.
  • Eat well-balanced, light, regular meals.  Avoid high protein foods that increase metabolic heat.
  • Stay indoors as much as possible.
  • If you do not have air conditioning, stay on your lowest floor, out of the sun.  Electric fans do not cool the air, but they do help evaporate perspiration, which cools your body.
  • Go to a place where you can get relief from the heat, such as air conditioned schools, libraries, theaters and other community facilities that may offer refuge during the warmest times of the day.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings or louvers.  Outdoor awnings or louvers can reduce the heat that enters a home by up to 80%.
  • Avoid too much sunshine.  Sunburn slows the skin’s ability to cool itself.  If you are outside, use sunscreen lotion with a high SPF (Sun Protection Factor) rating.
  • Never leave children or pets alone in a closed vehicle.
  • Do not leave pets outside for extended periods.  Make sure that they have plenty of drinking water.
  • Check on family, friends and neighbors.

Cooling Centers 2019